Help Center
Help Center
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Guides for getting online, optimizing speed, and fixing connectivity issues.
Optimizing Your WiFi Speed
Recommended Cables and Equipment
Troubleshooting No Internet Connection
Understanding WiFi Standards
Troubleshooting Account, Billing, and Connectivity Issues
Setup guides, troubleshooting, and specs for all XNET WiFi devices.
How to Change Your WiFi Name and Password
Factory Reset Instructions
FlexPro 5G Enterprise Router — Setup Guide
X-Flight 5G Router — Setup Guide
X Home 4G Router — Setup Guide
Plans, pricing, payment methods, and subscription management.
How to Pay for a Failed Order
XNET WIFI Plans and Pricing Overview
How to Update Your Payment Method
Using Account Funds for Your Subscription
Adjusting Your XNET WIFI Data Plan
Activating your service, managing your account, and trial policy.
14-Day Trial Policy
Activating Your XNET WIFI Service
Managing Your XNET WIFI Account
Track Your XNET WIFI Order & Resolve Shipping Issues
Troubleshooting Device Connectivity Issues
Network status, outage information, and what to do during disruptions.
Checking Network Status
What to Do During a Service Outage
Troubleshooting Complete Internet Outages with XNET WIFI
Comparing plans, choosing devices, and checking coverage before you buy.
4G vs 5G — Which Plan Is Right for You?
Choosing the Right XNET WIFI Device
XNET WIFI Coverage and Availability
Become an XNET WIFI Referral Partner or Agent!
Track Your New XNET WIFI Order
Referral program, returns, contact info, and other general topics.
Contact and Support Hours
XNET WIFI Referral Program
Return and Refund Policy
How to get your Referral Link
How to generate a Product Referral Link